Last updated: April 2025
Welcome to iWill Handyman and Computer Services. By engaging our services or using our website, you agree to the following terms and conditions.
1. Services Provided
We offer handyman, property maintenance, IT support, and smart tech installation services across Sydney. We reserve the right to refuse or cancel any job that falls outside our scope of work or safety guidelines.
2. Quotes & Pricing
We may offer either a fixed quote or an hourly rate, depending on the nature of the job. All pricing will be confirmed with you before any work begins. Prices may vary based on complexity, location, or materials required.
3. Bookings & Cancellations
Appointments can be made via our contact form, phone, text, WhatsApp, or social media.
Please give at least 24 hours’ notice for cancellations. A cancellation fee may apply if insufficient notice is provided.
4. Payments
Payment is due on completion, unless otherwise agreed.
We accept bank transfer or cash. Late payments may incur fees. Commercial clients may request invoicing on agreed terms.
5. Call-Out & Travel Fees
We do not charge call-out fees for suburbs we regularly service. If you’re located outside our main service area, a small travel fee may apply — this will be discussed in advance.
6. Warranties & Liability
We take pride in our work and aim to complete all jobs to a professional standard.
However, we are not liable for:
- Pre-existing damage or faulty third-party installations
- Indirect loss or damage caused by delays or complications beyond our control
7. Customer Responsibilities
You agree to:
- Provide accurate job details and location
- Allow safe access to the site
- Ensure pets and valuables are secure during the visit
8. Privacy
Any personal information you provide is handled in accordance with Australian privacy laws. We only use your details to respond to your enquiry or provide services. We do not share your information with third parties.
9. Contact Us
If you have any questions or concerns, you can contact us via:
📧 [email protected]
📞 0480 012 088