Privacy Policy
At iWill Handyman and Computer Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us.
🔒 What Information We Collect
We may collect the following personal details when you contact us or use our services:
🔖 Your Name
📞 Contact Information (phone number, email address)
📍 Your Suburb or Job Location
📸 Photos or Videos you send for quoting purposes
📝 Any Information you submit through our contact forms, quote requests, or communications
We do not collect or store sensitive personal information unless absolutely necessary for service delivery.
📋How We Use Your Information
We use your information to:
📄 Provide you with quotes or service details
📅 Book and confirm appointments
💬 Communicate with you about your job
❓ Respond to enquiries
📈 Improve our services
We do not sell, rent, or trade your personal data to third parties.
For property maintenance, information may include work orders, tenant or resident access details, authorisation contacts, repair photos and invoicing details. We use this information to assess and arrange the requested work, communicate with the relevant contacts and keep appropriate business records.
📤Sharing Your Information
We may share your information with:
👷♂️ Our Team
We may work with trusted subcontractors (only when necessary to complete a job).
⚖️ Legal Requirements
We may share information with authorities when required by law.
All third parties are expected to comply with similar privacy standards.
🗄️ How We Store Your Information
Your information is stored securely using digital platforms and tools we use to manage enquiries and quotes. We take reasonable steps to protect your data from loss, misuse, unauthorised access, or disclosure.
🍪 Cookies and Website Analytics
Our website uses cookies and third-party tools for functions such as forms, maps, chat and analytics. These services may process technical information and information you choose to provide. You can manage cookies through your browser settings and contact us with privacy questions.
🧾 Your Rights
You can request access to the personal information we hold about you, or ask us to correct or delete it, by contacting us below. We will consider the request subject to any applicable legal or recordkeeping requirements.
📧 [email protected]
📞 0480 012 088
📌Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
Last updated on October 18th, 2026